Intranets Forum: SharePoint in action

UKeIG members can find details of the July forum on the website.

There will be presentations by Linda MacDonald (Hay Group) and Janet White (Metropolitan Police).

The Intranets Forum is open to all members of UKeIG as one of their membership benefits.

Essential copyright for information professionals: what you need to know - and preparing for change!

Venue and date

University of Glasgow Library, Hillhead Street, Glasgow G12 8QE, Tuesday 15 September 2009, 9.30-16.15

Course Outline

Copyright remains one of the most challenging legal issues for information professionals in all areas of the information industries. This one-day introductory course will chart a path through the complexity of the subject. It will cover all essential aspects of copyright and associated rights. Delegates will be taken step-by-step through the fundamentals of copyright. Woven into the sessions will be the latest information on forthcoming changes to UK law on copyright and how you need to understand and prepare for them now. Understanding of each topic will be illuminated by real-life examples of copyright issues. Examples will be drawn from a wide range of contexts.

The sessions will include

• Copyright - what is it, how does it arise and how long does it last?
• Ownership of copyright
• Categories of copyright works
• The rights of the copyright owner
• Permitted acts and exceptions to copyright
• Database right
• Moral rights
• Licensing schemes for education, commercial and business organisations
• Overview of copyright in the digital environment
• The Gowers Review - Planning for Change: a special, dedicated session on how the likely reforms to UK law currently under implementation from the Gowers Review will affect you, and how will you benefit. What do you need to be doing now?

The course will be led by presentations but will include real-life problems and scenarios for discussion, and plenty of opportunity for questions and answers.

Who Should Attend

Copyright is relevant to anyone involved in creation, storage, accessing, publishing or use of information. Anyone working with information, especially digital information, or who needs a sound grasp of the foundations of copyright will therefore benefit from the course.

Presenter

Laurence Bebbington is Faculty Team Leader (Social Sciences, Law and Education) and Information Services Copyright Officer at the University of Nottingham. He has presented papers and led seminars on various aspects of legal issues in information work. He has published various articles and papers and is a joint editor (with C.J. Armstrong) and contributor to the 2nd edition of Staying Legal: A Guide To Issues And Practice Affecting the Library, Information and Publishing Sectors, Facet (2003).

Further details and booking form available on the UKeIG website.

Making 'Search' work

Venue and date

The City Suite, Thistle City Hotel, Barbican, London EC1V 8DS
Tuesday 10 November 2009, 9.30-16.30

Course Outline

Many organisations are finding that the search application on their web site and intranet, or even a more comprehensive enterprise search, is not providing the expected benefits. Finding a solution to the problem is not easy as there are so many variables. Is the search engine unsuitable for the task, are expectations too high, or is the way that the search engine has been implemented not best practice?

The objective of this workshop is to help delegates analyse the nature of the problem that they are facing, and then to provide a range of solutions for consideration.

The main sections of the workshop will be

• Diagnosing search problems
• Understanding why and how people search
• The impact of content quality on search performance
• Google and SharePoint as search solutions
• Overview of commercial and open-source search engines
• Upgrade or replace – the options and issues
• Staffing the search team
• Developing a strategic plan for search

Who Should Attend

Intranet and web managers who already have implemented search, even at a basic level, and wish to gain an appreciation of how to either get more from the investment, or what is involved in upgrading or replacing the current application.

Presenter

The course will be presented by Martin White, Managing Director, Intranet Focus Ltd, who has evaluated SharePoint 2007 on behalf of a number of his clients and is writing a report on the use of SharePoint 2007 for intranet applications.

Further details and booking form available on the UKeIG website.

Beating the credit crunch: Preparing bids to secure additional funding

There are places still available on UKeiG's new course, Beating the credit crunch: Preparing bids to secure additional funding

Venue: CILIP, 7 Ridgmount Street, London, WC1E 7AE
Date & time: Tuesday, 30th June 2009, 9.30-16.30

Course Outline

This practical and participative one day training event is designed to provide Information professionals with an introduction to preparing bids to successfully secure additional funding. In today's economic climate and changing professional scene, your service may not have sufficient money, staff time, or expertise to support new activities. This course has been developed to help you write a compelling bid to convince potential funders to support your new endeavours.

The sessions will include:

• Defining the 'project' to be funded
• Estimating realistic budgets, resources and timetables
• Writing compelling and convincing bids
• Exploring the types of funding available, with examples

Who should attend?

This workshop will be of benefit to Information Professionals working in middle and senior management positions in public and private sector organisations who want:

• A better understanding of how to write successful bids
• More knowledge of potential funding sources
• An enthusiasm and greater confidence to bid for funding

Course Presenter - Mary Auckland

Mary is an independent consultant and trainer following a long career as a senior manager in academic libraries. She has considerable experience of producing successful bids and securing funding, and of assessing bids for bodies suck as the Joint Information Systems Committee.

Further details and booking form: http://www.ukeig.org.uk/training/2009/June/Preparingbids.html

Workshop: Microsoft Office SharePoint 2007 for Intranets and Projects

Workshop: Microsoft Office SharePoint 2007 for Intranets and Projects
Venue: The City Suite, Thistle City Hotel, Barbican, London, EC1V 8DS
Date & Time: Thursday 21st May 2009, 9.30-16.30
Costs (including lunch and refreshments): UKeiG members £140 + VAT (£161.00); others £170 + VAT (£195.50)

Further details and booking form: http://www.ukeig.org.uk/training/2009/May/SharePoint.html

Course Outline

Many organisations with a strong commitment to Microsoft are moving to implement SharePoint 2007 (often referred to as MOSS07) as a general-purpose intranet/collaboration/document management application. As a result, intranet and web managers are increasingly under some pressure from their organisation to migrate their intranet to SharePoint 2007 and even defend why they feel it is not of benefit to the organisation to do so.

The objective of this workshop is to outline the benefits and challenges of SharePoint 2007 implementations so that intranet managers are better prepared to discuss these with colleagues in the IT department in developing a business case and implementation plan for using SharePoint 2007.

The main sections of the workshop will be

• An introduction to SharePoint 2007
• Supporting collaboration with SharePoint 2007
• Using SharePoint 2007 for intranet content management
• SharePoint 2007 search functionality
• Planning for a SharePoint 2007 implementation
• Working with Microsoft channel partners
• Future plans for SharePoint 2007
• Critical success factors

Who should attend

Intranet and web managers who are considering migrating from their current content management and collaboration applications to SharePoint 2007. No technical knowledge of SharePoint will be required.

Presenter

The course will be presented by Martin White, Managing Director, Intranet Focus Ltd, who has evaluated SharePoint 2007 on behalf of a number of his clients and is writing a report on the use of SharePoint 2007 for intranet applications.

UKeiG has the CILIP Seal of Recognition, which recognises high standards in the content and relevance of training courses. See http://www.cilip.org.uk/qualificationschartership/seal/ for details.

Licences and their negotiation

Venue and date
The City Suite, Thistle City Hotel, Barbican, London , EC1V 8DSThursday 24th September 2009, 9.30-16.30

Course Outline
This practical one day training event is designed to provide Information Professionals with an introduction to the licensing of electronic resources such as e books, e journals and abstracting and indexing services. This course has been designed to introduce the major components of such licences and why they are important, what are the issues that are likely to cause the greatest difficulty, and will introduce issues related to the fine art of negotiating.The sessions will include:

• What is a licence and why are they used?
• The main features of a licence
• Clauses that are likely to cause problems
• Negotiating styles
• Negotiating skills

The session will include practical exercises to assess participants’ negotiation style, and small group discussion of a sample licence

Who Should Attend
This workshop will be of benefit to Information Professionals in any type of organisation that have to negotiate licences with suppliers of electronic information

Presenter
Charles Oppenheim is Emeritus Professor and former Head of the Department of Information Science, Loughborough University. Previous posts in academia and the electronic publishing industry include working for The City University, International Thomson, Pergamon and Reuters. Charles is the author of "The Legal and Regulatory Environment for Electronic Information" and is a well-known authority on copyright having written many articles on the subject. He has been a member of JISC and served on some of its committees since 1992. He is currently a member of the JISC Scholarly Publishing Working Group and of the HEFCE/UUK Working Group on Intellectual Property Rights. He is a member of the Legal Advisory Board of the European Commission.

Costs (including lunch and refreshments):
UKeiG members £140 + VAT (£ 161.00); others £170 + VAT (£ 195.50)

Bookings
To book your place please use the booking form at http://www.ukeig.org.uk/training/2009/September/Licenses.html or email Christine Baker at cabaker@ukeig.org.uk

Web 2.0 in real life 21st April - place available due to cancellation - Update

Update 21 April 2009: This place has now been filled.

Event: Web 2.0 in real life
Venue: The Foresight Centre, University of Liverpool, 1 Brownlow Street, Liverpool
Date: Tuesday, 21st April 2009, 09.30 - 16.30

Due to a last minute cancellation a place has become available on the popular UKeiG Web 2 course run by Karen Blakeman. This course has been fully booked for some time and places are at a premium, so take advantage of this opportunity!

If you are interested in this course please contact Christine Baker direct:
Tel & Fax 01969 625751.
Email: cabaker@ukeig.org.uk

Course Outline

Find out how 2.0 applications are being used in libraries and information centres, and what actually works. Blogs, wikis, RSS? YouTube, podcasts, Slideshare? Flickr, Connotea, LibraryThing? Facebook, Second Life, Twitter? This workshop will look at the reality of 2.0: what is useful and what is destined for Gartner's 'Trough of Disillusionment', never to be seen again.

The workshop will start with a brief overview of Web 2.0 and what it means. It will then look in more detail at how 'stuff' can be used as sources of information, as a means of enhancing services to users, and raising the profile of information services. The areas covered will include:

• Blogs, wikis, RSS feeds
• Shared authoring tools
• Start pages e.g. iGoogle, PageFlakes, NetVibes
• Social bookmarking services
• Using YouTube and Flickr as information resources and to promote your group or organisation
• "Presentation" sites such as Slideshare and Authorstream
• Social networking sites e.g. Facebook
• To Twitter or not to Twitter

There will be a heavy practical element to the workshop so that participants can explore Web 2 and try out the technologies for themselves. There will be extensive notes and exercise sheets to guide participants through the day, and all the information and presentations will be available electronically.

Beating the credit crunch: preparing bids to secure additional funding

A new UKeiG Course

Venue: CILIP, 7 Ridgmount Street, London, WC1E 7AE
Date: Tuesday, 30th June 2009, 9.30-16.30

Course Outline

This practical and participative one day training event is designed to provide Information professionals with an introduction to preparing bids to successfully secure additional funding. In today's economic climate and changing professional scene, your service may not have sufficient money, staff time, or expertise to support new activities. This course has been developed to help you write a compelling bid to convince potential funders to support your new endeavours.

The sessions will include

• Defining the 'project' to be funded
• Estimating realistic budgets, resources and timetables
• Writing compelling and convincing bids
• Exploring the types of funding available, with examples

Who should attend?

This workshop will be of benefit to Information Professionals working in middle and senior management positions in public and private sector organisations who want

• A better understanding of how to write successful bids
• More knowledge of potential funding sources
• An enthusiasm and greater confidence to bid for funding

Course Presenter: Mary Auckland
Mary is an independent consultant and trainer following a long career as a senior manager in academic libraries. She has considerable experience of producing successful bids and securing funding, and of assessing bids for bodies suck as the Joint Information Systems Committee.

Cost
UKeiG members £140 + VAT (£161.00); others £170 + VAT (£195.50)

To book your place please use the booking form at http://www.ukeig.org.uk/training/2009/June/Preparingbids.html or email Christine Baker at cabaker@ukeig.org.uk

Getting to grips with developing and managing e-book collections: an introduction

Venue: Netskills Training Suite, University of Newcastle
Date: Tuesday 27th October 2009, 9.30 - 16.30
Presenters: Ray Lonsdale and Chris Armstrong

Course Outline

This course opens the door to a new electronic format and is designed to support librarians who are beginning to set up e-book collections. In the last eight years, there has been an unprecedented growth in the publishing of e-books with an increasing array of different types available for all sectors. The programme will give you the opportunity to explore different e-books including a range of commercially-published and free reference works, monographs, textbooks, and fiction. Examples will include individual titles and also collections of e-books, such as those offered by NetLibrary, Credo, MyiLibrary and Oxford University Press. The course will also facilitate consideration of the new opportunities e-books offer for librarians and users in academic, public and special library and information services, and will explore the significant collection management and promotional issues which challenge information and library staff.

The course is designed to offer:

• an understanding of the nature of e-books
• a familiarity with range of commercially-produced e-books from publishers and aggregators
• a familiarity with range of free e-books
• an appreciation of the advantages and disadvantages of the medium
• an appreciation of the collection management issues associated with bibliographical control, selection, acquisition, access, evaluation, licensing, and archiving
• a familiarity with the different ways of promoting awareness and use of e-books

In addition to talks by the presenters, the course includes practical exercises. One will allow delegates to explore examples of online e-books in a structured way. Others will comprise activities during which delegates will examine the major collection management, and marketing and promotion issues. Plenary sessions led by the course presenters will be held to enable delegates to discuss their findings in the light of current research and professional practice.

Course Presenters

Ray Lonsdale and Chris Armstrong Chris Armstrong and Ray Lonsdale have been working and offering courses in the field of e-books, e-resources and collection management for the past 12 years, both in the UK and abroad. Up until recently, they were members of the Joint Information Systems Committee e-Book Working Group, which has been promoting the publishing and uptake of e-books in further and higher education and sixth form colleges. Ray is Reader in Information Studies at Aberystwyth University and a Director of Information Automation Limited. He has specialised in the field of collection management and, in particular, in the management of electronic collections. Ray has published extensively and has edited several national and international professional and academic journals. Chris runs a consultancy, research and training company, Information Automation Limited, which he set up in 1987. The company specialises in all forms of electronic resources and in electronic publishing, a topic on which Chris has taught a module in the Department in Aberystwyth. Chris is a regular writer, and sits on the editorial boards of three professional journals. He is also a National Councillor of CILIP.


For more information or to book a place on this course, please visit www.ukeig.org.uk or email meetings@ukeig.org.uk

Essential Copyright for Information Professionals

What You Need to Know - and Preparing for Change!

Venue: CILIP, 7 Ridgmount Street, London, WC1E 7AE
Date: Tuesday, 17th March 2009, 9.30-16.15
Presenter: Laurence Bebbington
Costs (including lunch and refreshments): UKeIG members £140 + VAT (£161.00); others £170 + VAT (£195.50)

Course Outline

Copyright remains one of the most challenging legal issues for information professionals in all areas of the information industries. This one-day introductory course will chart a path through the complexity of the subject. It will cover all essential aspects of copyright and associated rights. Delegates will be taken step-by-step through the fundamentals of copyright. Woven into the sessions will be the latest information on forthcoming changes to UK law on copyright and how you need to understand and prepare for them now. Understanding of each topic will be illuminated by real-life examples of copyright issues. Examples will be drawn from a wide range of contexts.

The sessions will include:

• Copyright - what is it, how does it arise and how long does it last?
• Ownership of copyright
• Categories of copyright works
• The rights of the copyright owner
• Permitted acts and exceptions to copyright
• Database right
• Moral rights
• Licensing schemes for education, commercial and business
• organisations
• Overview of copyright in the digital environment
• The Gowers Review - Planning for Change: a special, dedicated session on how the likely reforms to UK law currently under implementation from the Gowers Review will affect you, and how will you benefit. What do you need to be doing now?

The course will be led by presentations but will include real-life problems and scenarios for discussion, and plenty of opportunity for questions and answers.

For more information or to book a place on this course, please visit www.ukeig.org.uk or email meetings@ukeig.org.uk

Additional date for Web 2.0 in Real Life

The workshop on Web 2.0 in Real Life to be held on Tuesday 21st April is now full. The event is being repeated on the following day, Wednesday 22nd April, at the same venue. (The Foresight Centre, University of Liverpool, 1 Brownlow Street, Liverpool).

Full details and a booking form are available on the UKeiG web site.

UKeiG Workshop: Searching the Internet - Google and beyond

Venue: The John Rylands University Library, University of Manchester
Date: Wednesday, 1st April 2009, 9.30 - 16.30

Some comments from delegates attending this meeting in 2008:
"Fascinating insight into the world beyond Google " "One of the best workshops I've ever attended".. "A revelation! - enjoyed every minute"

Course Outline

With the major search engines claiming coverage of over 20 billion web pages in their databases, it is becoming increasingly difficult to locate relevant information. Most of us head straight for Google when we want to search the Internet but Google is not the only search tool. This workshop looks at recent developments at Google and the alternatives, especially the new kids on the block and Web 2.0 'stuff'. Karen Blakeman will take you through the best of the search engine world and highlight how they can be used to significantly improve your results. By the end of the day, participants will have a vital toolkit to help them search more effectively, including key search tools, comparisons, top tips and essential search techniques.

Topics to be covered include:

• different types of search tools and how they work
• making the most of Google and new features
• alternatives to Google
• advanced search techniques to help you track down the so-called "hidden web"
• image, audio, video and news
• blogs, RSS, wikis and Web 2.0 resources
• setting up your customised search engine
• tracking down pages that have disappeared

Delegates will have ample opportunity to test out advanced search techniques and to compare different search engines. A significant part of the day will be taken up with practical sessions; exercises will be provided but delegates are free to try out searches of their own. This workshop is suitable for all levels of experience. The techniques and approaches covered can be applied to all subject areas.

N.B. Places on this course are strictly limited because of access to PCs so please book early to avoid disappointment

Course Presenter: Karen Blakeman

Karen Blakeman has worked in the information profession for over twenty years and has been a freelance consultant since 1989. Her company (RBA Information Services) provides training and consultancy on the use of the Internet, and on accessing and managing information resources. Karen writes for "Business Information Searcher". She also publishes a monthly, electronic newsletter called "Tales from the Terminal Room". Her publications include "Search Strategies for the Internet". She is a Fellow of CILIP and in 2002 received the Information World Review Information Professional of the Year award.

Costs (including lunch and refreshments):

UKeiG members £160 + VAT (£188.00); others £190 + VAT (£223.25)

Further information and a booking form are at http://www.ukeig.org.uk/training/2009/April/GoogleandBeyondManchester200904.html

UKeiG Workshop: Web 2.0 in real life

Venue: The Foresight Centre, University of Liverpool, 1 Brownlow Street, Liverpool
Date: Tuesday, 21st April 2009, 09.30 - 16.30

Course Outline

Find out how 2.0 applications are being used in libraries and information centres, and what actually works. Blogs, wikis, RSS? YouTube, podcasts, Slideshare? Flickr, Connotea, LibraryThing? Facebook, Second Life, Twitter? This workshop will look at the reality of 2.0: what is useful and what is destined for Gartner's 'Trough of Disillusionment', never to be seen again.

The workshop will start with a brief overview of Web 2.0 and what it means. It will then look in more detail at how 'stuff' can be used as sources of information, as a means of enhancing services to users, and raising the profile of information services. The areas covered will include:

• Blogs, wikis, RSS feeds
• Shared authoring tools
• Start pages e.g. iGoogle, PageFlakes, NetVibes
• Social bookmarking services
• Using YouTube and Flickr as information resources and to promote your group or organisation
• Presentation" sites such as Slideshare and Authorstream
• Social networking sites e.g. Facebook
• To Twitter or not to Twitter

There will be a heavy practical element to the workshop so that participants can explore Web 2 and try out the technologies for themselves. There will be extensive notes and exercise sheets to guide participants through the day, and all the information and presentations will be available electronically.

N.B. Places on this course are strictly limited because of access to PCs so please book early to avoid disappointment

Course Presenter: Karen Blakeman
Karen Blakeman has worked in the information profession for over twenty years and has been a freelance consultant since 1989. Her company (RBA Information Services) provides training and consultancy on the use of the Internet, and on accessing and managing information resources. Karen writes for "Business Information Searcher". She also publishes a monthly, electronic newsletter called "Tales from the Terminal Room". Her publications include "Search Strategies for the Internet". She was recently made an Honorary Fellow of CILIP and in 2002 she received the Information World Review Information Professional of the Year award

Costs (including lunch and refreshments):

UKeiG members £160 + VAT (£188.00); others £190 + VAT (£223.25)

Further details and a booking form are at: http://www.ukeig.org.uk/training/2009/April/Web2InRealLife.html

Essential Copyright for Information Professionals

What You Need to Know - and Preparing for Change!

Further information at http://www.ukeig.org.uk/training/2009/March/EssentialCopyright2009-03-17.html

Venue: CILIP, 7 Ridgmount Street, London, WC1E 7AE

Date: Tuesday, 17th March 2009, 9.30-16.15

Course Outline

Copyright remains one of the most challenging legal issues for information professionals in all areas of the information industries. This one-day introductory course will chart a path through the complexity of the subject. It will cover all essential aspects of copyright and associated rights. Delegates will be taken step-by-step through the fundamentals of copyright. Woven into the sessions will be the latest information on forthcoming changes to UK law on copyright and how you need to understand and prepare for them now. Understanding of each topic will be illuminated by real-life examples of copyright issues. Examples will be drawn from a wide range of contexts.

The sessions will include:

• Copyright - what is it, how does it arise and how long does it last?
• Ownership of copyright
• Categories of copyright works
• The rights of the copyright owner
• Permitted acts and exceptions to copyright
• Database right
• Moral rights
• Licensing schemes for education, commercial and business organisations
• Overview of copyright in the digital environment
• The Gowers Review - Planning for Change: a special, dedicated session on how the likely reforms to UK law currently under implementation from the Gowers Review will affect you, and how will you benefit. What do you need to be doing now?

The course will be led by presentations but will include real-life problems and scenarios for discussion, and plenty of opportunity for questions and answers.

Who Should Attend

Copyright is relevant to anyone involved in creation, storage, accessing, publishing or use of information. Anyone working with information, especially digital information, or who needs a sound grasp of the foundations of copyright will therefore benefit from the Course.

Course Presenter

Laurence Bebbington is Faculty Team Leader (Social Sciences, Law and Education) and Information Services Copyright Officer at the University of Nottingham. He has presented papers and led seminars on various aspects of legal issues in information work. He has published various articles and papers and is a joint editor (with C.J. Armstrong) and contributor to the 2nd edition of Staying Legal: A Guide To Issues And Practice Affecting the Library, Information and Publishing Sectors, FACET (2003).

For more information or to book a place on this course, please visit www.ukeig.org.uk or email meetings@ukeig.org.uk

Intranet Governance course from UKeiG

UKeiG is running an Intranet Governance course at CILIP, 7 Ridgmount Street, London, WC1E 7AE on Thursday 9th October 2008, 9.30-16.30. The course will be given by Martin White, Intranet Focus Ltd. who has a wide experience of intranet strategy issues based on over 50 intranet projects carried out in the UK, Europe, the USA and the Middle East.

Course outline
Most organisations have strategies and policies for just about every aspect of operations, but rarely for the intranet. Intranets have now become essential information platforms, and need to be resourced appropriately.

The objective of this workshop is to set out the key elements of an intranet governance strategy.

The workshop will cover:

• Making a business case for an intranet
• Developing an intranet strategy
• Turning a strategy into an operational plan
• Creating and managing the intranet team
• Supporting the work of content authors
• Achieving intranet impact
• Developing and undertaking usability tests
• Gaining user feedback

As well as copies of the presentations delegates will be provided with a template for an intranet governance strategy. The workshop will include some group work and good opportunities to share ideas and experiences.

For more information or to book a place on this course, please visit http://www.ukeig.org.uk/training/2008/October/IntranetGovernance.html or email meetings@ukeig.org.uk for a booking form.

Additional date for 'Understanding Metadata and Controlled Vocabularies'

Due to popular demand Understanding Metadata and Controlled Vocabularies is being re-run on 29th July

Venue: CILIP, 7 Ridgmount Street, London, WC1E 7AE
Date and time: Tuesday 29th July 2008, 9.30-16.30

For more information or to book a place on this course, please visit the UKeiG web site or email meetings@ukeig.org.uk

Course Outline

Nowadays information comes in from all over the place, in all shapes and sizes. Conversely, the resources we put together need to travel to multiple destinations, perhaps getting repackaged along the way to suit different audiences and contexts. Successful journeys across the networks are achieved by labelling each item and package with metadata.

This one-day workshop will provide an introduction to some widely used metadata schemas (such as Dublin Core, CDWA, e-GMS, IEEE-LOM) and discuss how to adapt and exploit them for our own needs. It will also explore the different types of vocabulary (taxonomies, thesauri, ontologies, etc.) that may be used for labelling the subject content of our resources. We’ll be
looking very practically at how to handle the vocabulary tools, in order to achieve integrated information management. Examples and exercises will be drawn from public and private sector applications.

The course will include a combination of presentations and practical exercises, with participation encouraged and plenty of opportunity for questions and answers.

Who Should Attend

Anyone who is planning efficient ways of managing information flows around the organisation should attend. Likewise webmasters who want to maximise the impact of the resources on their websites, especially by presenting them so that users can find what they want and external portals can harvest the information. Effective implementation of metadata relies on cooperative
working between information professionals and their information technology colleagues, and it is good to have both sides of the house represented.

Course Presenter

A Fellow of CILIP, Stella Dextre Clarke is an independent consultant who specialises in the design and implementation of controlled vocabularies for private and public sector clients. While working with the Cabinet Office, she played a key role in development of the UK’s e-Government Metadata Standard and built the Integrated Public Sector Vocabulary which forms part of it. In 2006 she won the Tony Kent Strix Award (sponsored by UKeiG), for
outstanding contributions to the field of information retrieval.

UKeiG intranets courses

You can find more information or book a place on these courses at on the UKeiG web site or by emailing meetings@ukeig.org.uk. Already know the subject inside-out? Maybe someone else in your organisation would benefit from the top quality training UKeiG provides.

SharePoint 2007 for Intranets and Web Sites
CILIP, 7 Ridgmount Street, London, WC1E 7AE
Tuesday 15th July 2008, 9.30-16.30

The objective of this seminar is to outline the benefits and challenges of MOSS07 implementations so that intranet and web managers are better prepared to discuss these with colleagues in the IT department in developing a business case and implementation plan for using MOSS07.

The course will commence with a comprehensive introduction to MOSS07 which will provide an independent assessment of how to get the best out of MOSS07. This will be followed by a presentation on the search application that is included in MOSS07 and also the new Search Server 2008 Express. There will be a series of case studies of MOSS07 implementations, and the day will conclude with a Q&A Session.

Intranet Governance
CILIP, 7 Ridgmount Street, London, WC1E 7AE
Thursday 9th October 2008, 9.30-16.30

Most organisations have strategies and policies for just about every aspect of operations, but rarely for the intranet. Intranets have now become essential information platforms, and need to be resourced appropriately.

The objective of this workshop is to set out the key elements of an intranet governance strategy. The workshop will cover: Making a business case for an intranet; Developing an intranet strategy; Turning a strategy into an operational plan; Creating and managing the intranet team; Supporting the work of content authors; Achieving intranet impact; Developing and undertaking usability tests; Gaining user feedback.

UKeiG has the CILIP Seal of Recognition, which recognises high standards in the content and relevance of training courses. See http://www.cilip.org.uk/qualificationschartership/seal/ for details.

SharePoint 2007 for Intranets and Web Sites

Venue: CILIP, 7 Ridgmount Street, London, WC1E 7AE
Date: Tuesday 15th July 2008, 9.30-16.30

Course Outline

Many organisations with a strong commitment to Microsoft are moving to implement MOSS07 as a general-purpose intranet/collaboration/document management application. This is often as an upgrade to SharePoint Server 2003 but also as a new application. As a result, intranet and web managers are increasingly under some pressure from their organisation to migrate their web site or intranet to MOSS07.

The objective of this seminar is to outline the benefits and challenges of MOSS07 implementations so that intranet and web managers are better prepared to discuss these with colleagues in the IT department in developing a business case and implementation plan for using MOSS07.

The course will commence with a comprehensive introduction to MOSS07 which will provide an independent assessment of how to get the best out of MOSS07. This will be followed by a presentation on the search application that is included in MOSS07 and also the new Search Server 2008 Express. There will be a series of case studies of MOSS07 implementations, and the day will conclude with a Q&A Session.

As well as copies of the presentations delegates will be provided with a checklist of the key issues that need to be considered and resolved, and a list of resources on SharePoint implementation.

Who should attend

Intranet and web managers who are considering either upgrading web applications from SharePoint Server 2003 or migrating from their current content management applications to MOSS07. No technical knowledge of SharePoint will be required.

Course Presenters
The course will be presented by Janus Boye http://eng.jboye.dk/ the author of the CMSWatch Enterprise Portals Report and a European authority on SharePoint. The presentation on search applications will be given by Martin White, Intranet Focus Ltd.

Further details and a booking form are on the UKeiG web site.

Business Information on the Internet - repeat workshop

The UKeiG Business Information workshop being held on April 2nd is now full but is being repeated on April 8th. There are a few places still available.

Venue: Kings College London, Guy’s Campus, London Bridge, London

Date and time: Tuesday, 8th April 2008, 9.30 – 16.30

Course outline:

This one day workshop looks at key sources of business information available on the Internet. It will compare what is available for free with pay-as-you-go and subscription services, and highlight quality, coverage, functionality and price.

Topics to be covered include:

• key starting points, evaluated listings and portals
• company information, including information on SMEs
• directories and marketing resources
• news, blogs, alerts and RSS
• official statistics and market data
• key search techniques

Throughout the day, there will be practical sessions during which you can work through exercises or try out your own research. Each delegate receives a comprehensive set of notes. The workshop will benefit anyone who plans to use, or already uses, the Internet for gathering business information.

Course Presenter: Karen Blakeman

Further details and a booking form are available at http://www.ukeig.org.uk/training/2008/April/BusinessInformationLondon20080408.html

Understanding metadata and controlled vocabularies, a new UKeiG course

Venue: CILIP, 7 Ridgmount Street, London, WC1E 7AE

Date: Thursday, 3rd July 2008, 9.30-16.30

Course Outline

Nowadays information comes in from all over the place, in all shapes and sizes. Conversely, the resources we put together need to travel to multiple destinations, perhaps getting repackaged along the way to suit different audiences and contexts. Successful journeys across the networks are achieved by labelling each item and package with metadata.

This one-day workshop will provide an introduction to some widely used metadata schemas (such as Dublin Core, CDWA, e-GMS, IEEE-LOM) and discuss how to adapt and exploit them for our own needs. It will also explore the different types of vocabulary (taxonomies, thesauri, ontologies, etc.) that may be used for labelling the subject content of our resources. We'll be
looking very practically at how to handle the vocabulary tools, in order to achieve integrated information management. Examples and exercises will be drawn from public and private sector applications.

Outline programme:

• Different metadata schemas - key features and applications
• Controlled vocabularies - choosing the type of vocabulary we need
• Mapping between vocabularies
• Human indexing or automatic categorisation?
• Software for vocabulary maintenance and use
• Progress towards the Semantic Web?
• The role of social tagging/folksonomies
• Return on investment (ROI) - how do we justify the effort?
• Bringing it all together in a plan

The course will include a combination of presentations and practical exercises, with participation encouraged and plenty of opportunity for questions and answers.

Who Should Attend

Anyone who is planning efficient ways of managing information flows around the organisation should attend. Likewise webmasters who want to maximise the impact of the resources on their websites, especially by presenting them so that users can find what they want and external portals can harvest the information. Effective implementation of metadata relies on cooperative
working between information professionals and their information technology colleagues, and it is good to have both sides of the house represented.

Course Presenter

A Fellow of CILIP, Stella Dextre Clarke is an independent consultant who specialises in the design and implementation of controlled vocabularies for private and public sector clients. While working with the Cabinet Office, she played a key role in development of the UK's e-Government Metadata Standard and built the Integrated Public Sector Vocabulary which forms part of it. In 2006 she won the Tony Kent Strix Award (sponsored by UKeiG), for outstanding contributions to the field of information retrieval.

To book a place please contact Christine Baker (see below) or visit http://www.ukeig.org.uk/training/2008/July/UnderstandingMetadata.html

Christine Baker, UKeiG Administration, Piglet Cottage, Redmire, LEYBURN, DL8 4EH, North Yorkshire, United Kingdom
Tel & Fax: +44 (0)1969 625751
Email: cabaker@ukeig.org.uk

Business Information on the Internet

To be held at Kings College London, Guy's Campus, London Bridge, London

Date: Wednesday, 2nd April 2008, 9.30 - 16.30

Course outline

This one day workshop looks at key sources of business information available on the Internet. It will compare what is available for free with pay-as-you-go and subscription services, and highlight quality, coverage, functionality and price.

Topics to be covered include:

• key starting points, evaluated listings and portals
• company information, including information on SMEs
• directories and marketing resources
• news, blogs, alerts and RSS
• official statistics and market data
• key search techniques

On completing this course you will

• have the key starting points at your fingertips
• have essential resources for the different types of business information
• be able to search more effectively and quickly for business information
• be able to assess when you will have to start paying for information
• have compiled your own Top 10 business resources

Course Presenter: Karen Blakeman

Karen Blakeman has worked in the information profession for over twenty years and has been a freelance consultant since 1989. Her company (RBA Information Services) provides training and consultancy on the use of the Internet, and on accessing and managing information resources. Karen writes for "Business Information Searcher.” She also publishes a monthly, electronic newsletter called "Tales from the Terminal Room.” Her publications include "Search Strategies for the Internet,” now in its sixth edition. She is a Fellow of CILIP and in 2002 she received the Information World Review Information Professional of the Year award.

Further details are available on the UKeiG website.

An Intranet Masterclass with James Robertson

Intranet Focus Ltd in association with UKeiG present:

An Intranet Masterclass with James Robertson, Step Two Designs.

Date: Friday 7 March 2008, 9.30 am – 4.30 pm
Venue: Axa Group UK, 5 Old Broad Street, London EC1

James Robertson, Managing Director, Step Two Designs, Sydney Australia, is an intranet consultant with an international reputation. He is the author of the Intranet Roadmap, Improving Intranet Search, Staff Directories and 6x2 Methodology for Intranets reports, along with 150+ articles. He has keynoted conferences throughout the world, including USA, UK, Denmark, Singapore, Malaysia, Brunei, Australia and New Zealand

This is his first-ever Masterclass in the UK, and during the course of the day James will share the experience he has gained in corporate, public and academic intranet projects, and through the Intranet Leadership Forum that has been very successfully established by his company.

The main topics that will be covered in this Masterclass will be:

• Managing the evolution of intranets
• Intranet innovation – critical success factors
• Establishing effective collaboration
• Improving intranet search

James will also present the lessons learned by the award winners in the 2007 Intranet Innovation Awards. The Masterclass will conclude with a Q&A session in which James will be joined by Martin White, Managing Director of Intranet Focus Ltd. To ensure that all delegates have an opportunity to share ideas and issues workshop places will be limited so early registration is advisable.

The registration fee will be £250 plus VAT, to include a hot lunch, refreshments and documentation. A limited number of places have been reserved for UKeiG members at the substantial discount of £195 plus VAT.

For more information and a booking form send an email with Intranet Masterclass in the Subject line to martin.white@intranetfocus.com or call 01403 267030.

UKeiG course for 2008: Image Management

Image Management: New Directions

to be held at

The Headley Lecture Theatre, Ashmolean Museum, University of Oxford
Thursday, 13th March, 2008, 9.30 - 16.30

Workshop Outline
In this increasingly visual age, subject librarians and information specialists are frequently required to source Images in a wide variety of formats, advise on their use and organise their retention as part of their day-to-day jobs, but often with no specialist experience or training. This workshop aims to help the non-specialist navigate successfully across this unfamiliar territory, pointing out useful shortcuts and pitfalls to avoid, and showcasing examples of good practice that can help inspire us in the use of a wide spectrum of information resources ranging from historic manuscripts to genomic databanks. Achieving holistic management of such diverse resources to allow easy correlation of their information content is challenging, especially for small information units and 'one-man-bands'. Developing technologies offer new opportunities but can themselves produce new demands in devising effective strategies for their use. This workshop is an opportunity to share experiences and float ideas in areas where there are as yet few 'right answers'!

The workshop will comprise a mix of presentations and group discussion. Topics are expected to range over:

* Locating sources: what to look for and where to look
* Digital libraries and repositories: creating and searching
* Embedded images: searching within documents
* Metadata content and ontologies: requirements for effective retrieval
* Rights issues and commercial factors
* Storage and preservation: short- and long-term issues
* Using images in teaching and learning: the role of the information specialist
* The impact of social networking tools: salvation or hype?

Who Should Attend
Anyone whose work involves the use of images will benefit from this meeting, from any sector - university, college, government, NHS, charity, learned society, commercial etc. We hope for a good mix as we all have much to learn from each other!

Presenters
A panel of speakers will be chaired by Roger Mills, Bio- and Environmental Sciences Librarian, Oxford University Library Services. Roger is currently President of EBHL (European Botanical and Horticultural Libraries) and co-ordinator of IUFRO (International Union of Forest Research Organisations) Unit 6.03.00 Information Services and Knowledge Organisation. He is co-author of The New Walford: Volume 1: Science Technology and Medicine, Facet, 2005, as subject specialist for Agriculture, Forestry, Fisheries and Food.

The panel will include:
Dr David Shotton, Oxford e-Research Centre and Dept of Zoology, University of OxfordMichael Popham, Head of the Oxford Digital Library, Oxford University Library Services

Further details of the speakers and programme will be announced on http://www.ukeig.org.uk/training/ as available.

UKeiG is a Special Interest Group of CILIP: the Chartered Institute of Library and InformationProfessionals. 7 Ridgmount Street, London, WC1E 7AE. Registered Charity No. 313014.

UKeiG training courses recognised by CILIP

UKeiG is pleased to announce that it has been approved by the CILIP Accreditation Board for the award of the CILIP Seal of Recognition in acknowledgement of the range of Continuing Professional Development (CPD) activities that are relevant for the Library and Information Science Community.

UKeiG offers a wide range of training courses which are held throughout the UK. For further details contact:

Christine Baker, Piglet Cottage, Redmire, LEYBURN, North Yorkshire DL8 4EH. Tel & Fax: 01969 625751 Email: CABaker@ukeig.org.uk

New course available from UKeiG - Information Law

Information Law for Information Professionals: What you NEED to know about Copyright, Data Protection, Freedom of Information and Accessibility and Disability Discrimination Laws

To be held at: CILIP, 7 Ridgmount Street, London, WC1E 7AE
Date: Tuesday, 19th February 2008, 9.30-16.30

Course Outline

In particular, four key legal areas currently affect the work of many information professionals in the digital environment - copyright, data protection, freedom of information, and disability discrimination and accessibility. This one-day introductory course will chart a path through the complexities of these subjects. Each area will be succinctly overviewed and the key aspects of the legal regime and requirements in each area will be outlined and explained. Delegates will be taken step-by-step through the fundamentals of each area. An understanding of each topic will be illuminated by real-life examples or scenarios explaining the application of the laws in a wide range of contexts. The day will also highlight the inter-relationships between each of these important areas of information law. There will be opportunities for discussion and exchanges of experience. The day will close with a presentation on how to manage actively legal compliance in these areas in an institutional or organisational context.

The sessions will include:

• Copyright: everything the information professional needs to know
• Copyright in action: scenarios and key issues in copyright in an electronic context
• Data protection: overview of the data protection regime for information professionals
• Data protection in action: specific issues in information, publishing and library contexts
• Freedom of information: outline of UK freedom of information laws (including Scotland)
• Freedom of information in action: compliance and making it work for information professionals
• Accessibility and disability discrimination law: overview of the legal regime
• Accessibility in action: key issues in provision of digital information and services to users
• Managing compliance with information laws in your organisation

Within each area a wide range of topics/problems will be used to shed light on the problems faced by information professionals, or how the laws can be used by them in appropriate contexts.

The course will be led by presentations but will include real-life problems and scenarios for discussion, and plenty of opportunity for questions and answers.

Who Should Attend

The course is relevant to anyone involved with the legal issues relating to the creation, storage, accessing, publishing or use of information. Anyone working with information, especially digital information, or who needs a sound grasp of the foundations of each of these areas will benefit from the Course. Those with responsibility for managing one or more of these areas in their organisation and who need a sound grounding in each of them will also benefit.

Course Presenter

Laurence Bebbington is Law Librarian and Information Services Copyright Officer at the University of Nottingham. He is a former Vice Chair of UKOLUG. He has presented papers or taken seminars on various aspects of legal issues in information work. He has published various articles and papers and is a joint editor (with C.J. Armstrong) and contributor to the 2nd edition of Staying Legal: A Guide To Issues And Practice Affecting the Library, Information and Publishing Sectors, FACET (2003).

Places still available! Effective business research processes, principles and practices

You Want What? Effective business research processes, principles and practices

A UKeiG Course, to be held at CILIP, 7 Ridgmount Street, London, WC1E 7AE
Wednesday, 7th November, 2007, 9.45 - 16.30

Workshop Outline
Is there ever a method to the madness of researching business information? Could the implementation of a basic research process help with your technique? This one day course will help new and developing information professionals answer these questions, discuss business research skills and techniques, and work through practical case study examples.

Sessions will include:
* The business information professional - roles and skills
* Effective business research process techniques
* Opportunities to add value: is the data enough?

Practical project/case examples will be conducted covering such areas as:
* Negotiating with difficult people and dealing with changing circumstances
* What happens if it all goes wrong
* Time planning
* Source planning
* Searching tools and techniques
* Adding value to the basic request
* Current awareness
* Relationship management

By the end of the course delegates will have learnt:
* Roles and skills for the information professional
* What is business research? There's more to it than just searching databases
* Steps and techniques in the business research process

Course Presenter
Jill Fenton is the Founder and a Director of Fenton Research Ltd, a London-based research company providing high quality, tailored research and advice to help clients achieve their business goals. Jill has over 10 years of professional business research experience. Her career includes research management and analyst positions at Deloitte & Touche LLP, Boston Consulting Group and Mercer Oliver Wyman. She also holds an Honours Degree in Information Management from Queen Margaret University in Edinburgh. Jill is a committee member of the City Information Group and a member of the Association of Independent Information Professionals. She has had several research related articles published and presented seminars at Online Information 2006.

For full details and to book your place please visit our website