Saturday, May 30, 2009

Making 'Search' work

Venue and date

The City Suite, Thistle City Hotel, Barbican, London EC1V 8DS
Tuesday 10 November 2009, 9.30-16.30

Course Outline

Many organisations are finding that the search application on their web site and intranet, or even a more comprehensive enterprise search, is not providing the expected benefits. Finding a solution to the problem is not easy as there are so many variables. Is the search engine unsuitable for the task, are expectations too high, or is the way that the search engine has been implemented not best practice?

The objective of this workshop is to help delegates analyse the nature of the problem that they are facing, and then to provide a range of solutions for consideration.

The main sections of the workshop will be

  • Diagnosing search problems
  • Understanding why and how people search
  • The impact of content quality on search performance
  • Google and SharePoint as search solutions
  • Overview of commercial and open-source search engines
  • Upgrade or replace – the options and issues
  • Staffing the search team
  • Developing a strategic plan for search

Who Should Attend

Intranet and web managers who already have implemented search, even at a basic level, and wish to gain an appreciation of how to either get more from the investment, or what is involved in upgrading or replacing the current application.

Presenter

The course will be presented by Martin White, Managing Director, Intranet Focus Ltd, who has evaluated SharePoint 2007 on behalf of a number of his clients and is writing a report on the use of SharePoint 2007 for intranet applications.

Further details and booking form available on the UKeIG website.

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Saturday, November 15, 2008

UKeiG Workshop: Searching the Internet - Google and beyond

Venue: The John Rylands University Library, University of Manchester
Date: Wednesday, 1st April 2009, 9.30 - 16.30

Some comments from delegates attending this meeting in 2008:
"Fascinating insight into the world beyond Google " "One of the best workshops I've ever attended".. "A revelation! - enjoyed every minute"

Course Outline


With the major search engines claiming coverage of over 20 billion web pages in their databases, it is becoming increasingly difficult to locate relevant information. Most of us head straight for Google when we want to search the Internet but Google is not the only search tool. This workshop looks at recent developments at Google and the alternatives, especially the new kids on the block and Web 2.0 'stuff'. Karen Blakeman will take you through the best of the search engine world and highlight how they can be used to significantly improve your results. By the end of the day, participants will have a vital toolkit to help them search more effectively, including key search tools, comparisons, top tips and essential search techniques.

Topics to be covered include:
  • different types of search tools and how they work
  • making the most of Google and new features
  • alternatives to Google
  • advanced search techniques to help you track down the so-called "hidden web"
  • image, audio, video and news
  • blogs, RSS, wikis and Web 2.0 resources
  • setting up your customised search engine
  • tracking down pages that have disappeared
Delegates will have ample opportunity to test out advanced search techniques and to compare different search engines. A significant part of the day will be taken up with practical sessions; exercises will be provided but delegates are free to try out searches of their own. This workshop is suitable for all levels of experience. The techniques and approaches covered can be applied to all subject areas.

N.B. Places on this course are strictly limited because of access to PCs so please book early to avoid disappointment

Course Presenter: Karen Blakeman

Karen Blakeman has worked in the information profession for over twenty years and has been a freelance consultant since 1989. Her company (RBA Information Services) provides training and consultancy on the use of the Internet, and on accessing and managing information resources. Karen writes for "Business Information Searcher". She also publishes a monthly, electronic newsletter called "Tales from the Terminal Room". Her publications include "Search Strategies for the Internet". She is a Fellow of CILIP and in 2002 received the Information World Review Information Professional of the Year award.

Costs (including lunch and refreshments):

UKeiG members £160 + VAT (£188.00); others £190 + VAT (£223.25)

Further information and a booking form are at http://www.ukeig.org.uk/training/2009/April/GoogleandBeyondManchester200904.html

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Tuesday, June 17, 2008

Top Search Tips, London June 2008

I ran another advanced search workshop (Google and Beyond) for UKeiG on June 11th, this time in London. Twenty people attended the event and came up with the following list of top search tips at the end of the day.

1. Use the Advanced Search screen. There are lots of goodies to be found on the advanced search screens: options for focussing your search by file format (e.g. xls for data and statistics, ppt for expert presentations, pdf for industry or government reports); site and domain search to limit your search to just one web site or a type of organisation (e.g. UK government, US academic); and in Google there is a numeric range search.

2. Google Custom Search Engines (Google CSE) at http://www.google.com/coop/cse/. This made its first appearance in the Top Tips from the Liverpool workshop earlier this year. Ideal for building collections of sites that you regularly search, to create a searchable subject list, or to offer your users a more focused search option.

3. See what Google does with your search string.

a) If you use the default search box and Google comes back with odd results, click on Advanced Search to see what it has done with your search terms.

b) If you use the Advanced Search screen and fill in the boxes, see how Google formats the search strategy by looking the search box at the top of the results page. By learning the commands and prefixes you can build more specific searches more quickly on the default search page.


4. Cached copies. Look at the search engines cached copy of a web page if you can’t find your search terms in the document or if the page is nothing like the description in the results list. You will see the version of the page that has been used by the search engine for indexing and with your terms highlighted.

5. Use tools such as Intelways and Zuula for quick and easy access to a wide range of search tools covering different types of information. Enter your search once, click on the tab for the type of resource for which you are searching (video, images, reference, news etc.), and then work your way through the list of search engines.

6. Alacrawiki. The Alacra Spotlights section is a good starting point for evaluated sites and information on industry sectors. It is also a good example of what to look for when assessing the quality of a wiki and how easy it is for anyone to edit the pages. In the Spotlights sections there is no edit option , not even if you register for an account and login. Only the Alacra editors can edit the pages.

7. Open access journals. Google Scholar sometimes leads you to copies of journal articles in institutional repositories and open access journals, but there are also directories of open access journals. For example: http://www.doaj.org/ , http://www.wsis-si.org/oa-journals.html, http://www.abc.chemistry.bsu.by/current/fulltext.htm . This is not my area of expertise so comments on other directories are welcome.

8. Social bookmarking sites. Try social bookmarking sites, not only for creating your evaluated lists of sites but for searching other peoples. For example FURL, Del.icio.us, Connotea, 2Collab . Connotea (owned by the Nature Publishing Group) and 2Collab (owned by Elsevier) are aimed at researchers and scientists.

9. Search results visualisation. Try out some of the newer search tools that present results and search options in a different way. For example Cluuz, Kartoo, Kvisu, Quintura. [Some of the participants specifically mentioned Cluuz and Kvisu].

10. The Internet Archive (Wayback Machine) at http://www.archive.org/ for pages, sites and documents that have disappeared. Ideal for tracking down lost documents, seeing how organisations presented themselves on the Web in the past, and for collecting evidence for a legal case (e.g. ‘passing off’, copyright infringement).

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Wednesday, December 05, 2007

Searching without Google presentation available

Karen Blakeman's Online presentation on Searching without Google is now available on her web site and on Slideshare

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