Virtual Libraries

Hastings, Robin. A Year With Google Apps Computers in Libraries 30(4)(May 2010): 12-16. – At a time when many libraries are struggling to make ends meet, an article such as this that may save libraries money is welcome indeed. In this frank piece, Hastings takes us through the steps she took to transition her library staff from Microsoft Exchange and Office to Google Apps. In particular, it helps the rest of us a lot for her to note what they were able to migrate successfully (almost everything) and what they weren't (not much, in the end). Some things to note: going from using folders to manage email to using labels can be a conceptual and behavioral barrier, although certainly not an insurmountable one. Hastings wisely notes the importance of training in a transition like this, and another lesson was to not force people to use the technology as you would use it (they'll find their own way to use it). There are many libraries that should consider this path, and this article is a great place to start in looking into this option. - RT*