Web 2.0 in action – a short reading list
Compiled by Martin White, Intranet Focus Ltd. martin.white@intranetfocus.com
Introduction
There are countless web sites, books, blogs and reports on the subject of Web 2.0 technology and its applications. Currently a search on Google for Web suggests that there are around 88 million results. This list is more a set of my personal ‘best bets' that I return to on a regular basis for information and inspiration. All the links were checked on 4 June 2008. Unless specified reports listed are free downloads though they may require registration.
Books
How to Use Web 2.0 in Your Library
Phil Bradley, Facet Publishing, 2007, This is without doubt the best starting point for any information professional trying to get to grips with the value of Web 2.0 in a library context. My copy is full of highlight pen markings. Essential reading.
Web 2.0: A Strategy Guide .
Amy Shuen. O'Reilly Publishing, April 2008, ISBN 10: 0-596-52996-1 | ISBN 13: 9780596529963. This is very much a book about creating added value on web sites through the use of Web 2.0 applications, using Flickr as the core example in the first chapter. There is a neat Lessons Learned/Questions to Ask section at the end of each chapter. A good introduction to opportunities and issues.
Web 2.0 and Libraries: Impacts, Technologies and Trends
Dave Parkes, Dave and Liz Hart (editors), Chandos Publishing, Scheduled to be published in October 2008. This is an alert to a book that might well be of value to the CILIP community.
Reports
Enterprise 2.0: Fad or Future? The Business Role for Social Software Platforms
Gary Matuszak, KPMG International, September 2007. http://www.kpmg.com/Global/IssuesAndInsights/ArticlesAndPublications/Pages/Enterprise2FadorFuture.aspx Although quite light in content terms this report is ideal to give to a senior manager who is trying to grasp the implications of Enterprise 2.0. The KPMG branding means that it is difficult for senior managers to challenge the analysis.
It's 2008: Do You Know Where Your Talent Is? Connecting People to What Matters
Deloitte Research March 2008. http://www.deloitte.com/dtt/cda/doc/content/us_consulting_hc_connect_talentmgmt_110707.pdf . Although not directly about Web 2.0 this is a very good report on the importance of providing employees with opportunities and technology to network and collaborate.
AIIM Market IQ - Enterprise 2.0: Agile, Emergent, and Integrated
http://www.aiim.org/productcatalog/Product.aspx?id=1701 This 90 page report on a survey of 441 end users found that a majority of organizations recognize Enterprise 2.0 as critical to the success of their business goals and objectives, but that most do not have a clear understanding of what Enterprise 2.0 is. There is an excellent glossary. This is a free download from the AIIM site.
What is Web 2.0? Ideas, technologies and implications for education (TSW0701)
Paul Anderson http://www.jisc.ac.uk/media/documents/techwatch/tsw0701b.pdf . One of the most balanced reports I have read about the impact of Web 2.0. Although the author is specifically looking at the academic and education markets there is much of more general interest in this 60 page report.
Where will the next generation web take libraries?
http://www.oclc.org/nextspace/002/1.htm This is a special issue of the OCLC Next Space newsletter with some thoughtful articles on the impact of Web 2.0 on library service provision
Enterprise Social Software Report
CMSWatch http://www.cmswatch.com/Social/Report/ June 2008 $1475. This is the definitive independent report on the functionality of the leading social software products. If you are contemplating an enterprise roll-out or just developing an enterprise strategy towards social software implementation then this report is essential reading. There is also a blog and wiki product edition at $875.
Collaboration and Social Media
Geoffery Bock and Steven Paxhia. Gilbane Group, 2008. http://gilbane.com/Research-Reports/Gilbane-Social-Computing-Report-June-08.pdf This 132 page report provides some interesting case studies of collaboration and then profiles around 40 vendors of collaboration software. The report is sponsored by some of the major vendors.
Web resources
Enterprise 2.0: The Dawn of Emergent Collaboration
Andrew P. McAfee MITSloan Management Review. Spring 2006 47(3), pp21-28 (http://sloanrevie.mit.edu/smr/) McAfee coined the term Enterprise 2.0 and this is a seminar article on the implications for business. A pdf download of the article costs $6.50.
What Is Web 2.0 - Design Patterns and Business Models for the Next Generation of Software
Tim O'Reilly
http://www.oreillynet.com/pub/a/oreilly/tim/news/2005/09/30/what-is-web-20.html This is the start of it, as long ago as September 2005. The term was first used for a conference organised by O'Reilly Media in 2004 and this article is the first attempt to pull together the outcomes of the first year of discussions about what Web 2.0 was all about. Essential reading even now.
Go2Web2.0
http://www.go2web20.net/ A directory of currently over 2500 Web 2.0 applications. It makes use of Ajax technology to present the logos of the applications with a mouse-over which provides a one-line description. This site can be very slow to load and work with.
Critical Perspectives on Web 2.0
First Monday, March 2008, 13(3) . http://www.uic.edu/htbin/cgiwrap/bin/ojs/index.php/fm/issue/view/263 As a respite from Web 2.0 technology this issue of First Monday provides some thoughtful articles on the current and future impact of Web 2.0.
Blogs
Web 2.0 Workgroup
http://web20workgroup.com/ This is the home page for a set of 14 blogs on Web 2.0 issues. A rather self-selecting group but well worth looking through and perhaps choosing which you want to add to your RSS feed list.
Enterprise 2.0
http://blogs.zdnet.com/Hinchcliffe/ Dion Hinchcliffe's blog is by far the best source of what is happening in the Enterprise 2.0 world. For a good introduction to Enterprise 2.0 see http://blogs.zdnet.com/Hinchcliffe/?p=143
The Impact of Information Technology on Businesses and their Leaders
Andrew P. McAfee http://blog.hbs.edu/faculty/amcafee/ Not the most incisive name for a blog. This blog covers more than just Enterprise 2.0 and so puts new web technologies into the perspective of the broader utilization of IT in business.
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