Making search work - course presenter Martin White
Venue:
CILIP, 7 Ridgmount Street, London, WC1E 7AE
Date:
Tuesday, 26 October, 2010 - 09:30 - 16:30
Course Outline:
Many organisations are finding that the search application on their web site and intranet, or even a more comprehensive enterprise search, is not providing the expected benefits. Finding a solution to the problem is not easy as there are so many variables. Is the search engine unsuitable for the task, are expectations too high, or is the way that the search engine has been implemented not best practice? The objective of this workshop is to help delegates analyse the nature of the problem that they are facing, and then to provide a range of solutions for consideration.
The main sections of the workshop will be
- Diagnosing search problems
- Understanding why and how people search
- The impact of content quality on search performance
- Comparison of the search capabilities of SharePoint 2007 and 2010
- Overview of commercial and open-source search engines
- Upgrade or replace – the options and issues
- Making effective use of search logs
- Developing a strategic plan for search
Who should attend:
Intranet and web managers who already have implemented search, even at a basic level, and wish to gain an appreciation of how to either get more from the investment, or what is involved in upgrading or replacing the current application.
Course Presenter:
Martin White
Martin is Managing Director of Intranet Focus Ltd, author of ‘Making Search Work’ and co-author of ‘Successful Enterprise Search Management’. His search clients have included the World Bank, UNAIDS, AMEC plc and Expedia.
Costs (including lunch and refreshments):
UKeiG members £160 + VAT at the current rate ; others £200 + VAT at the current rate
Pdf Booking Form:
Course Reference for Online Bookings:
Searchwork-26-10-10
Bookings
UKeiG accepts firm bookings by post, fax, email and through the UKeiG Web site. All fees are payable in full prior to the date of the course. Cancellations received less than 7 working days before the start of the course will be subject to the full fee. For non-attendance at a course there will be no refunds and the full fee will be payable. Substitutions may be made at any time without additional cost.
UKeiG reserves the right to cancel a course if insufficient bookings have been received. Delegates will be offered an alternative date or a full refund of the course fee. UKeiG reserves the right to make changes to the programme. UKeiG will not be liable for any consequential loss of travel or accommodation fees due to cancellation of the course.
A cancellation fee of £25.00 + VAT is payable. No refunds after 17th November 2010.
Please specify any special dietary requirements.
Booking Form
You can complete a PDF booking form for this course and return it (or print and post) by 17th November 2010.
Christine Baker
Piglet Cottage
Redmire
Leyburn
North Yorkshire
DL8 4EH
Tel & Fax: 01969 625751 +44 1969 625751
Email: CABaker@ukeig.org.uk
Cheques should be made payable to UK eInformation Group
Online Booking
For online bookings please take note of the Course Booking Reference and complete the Online Event Booking Form.
